Returns & Exchanges

If you’re looking to return or exchange your purchase for whatever reason, we offer free returns within 30 days of purchase, with a receipt. You can return your product for store credita different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in the sealed original product packaging
  • Returned items must have no visible signs of wear or use

No Returns on the following items:

  • Special Order Items
  • Beds & Crates
  • Frozen Food & Treats
  • Open bags of treats
  • Destroyed toys